In Featured Perspectives

3 things the industry should know about dental assistants: Rose Olague, Pacific Dental Services

Rose Olague, senior manager of dental assistant national strategy at Irvine, Calif.-based Pacific Dental Services and vice president of the Dental Board of California, joined "Becker's Dental + DSO Podcast" to discuss some things she wants everyone to know about dental assistants.

Three things everyone should know about dental assistants, per Ms. Olague:

  • Amid a global crisis, dental assistants have continually performed beyond what is required, understanding that even during uniquely challenging times, quality performance is required at all times.
  • Dental assistants' people skills, quality clinical skills and emotional resilience have all been amplified this last year, rising to new standards.
  • Known for resilience, stamina and versatility, dental assistants are that chameleon in the back office that can play as patient and clinician advocates, gaining patient trust so they can ultimately get the best care and feel safe.

To listen to the full episode, click here.

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'Never let a good crisis go to waste' + more from Smile Brand's Kevin Rogus
Dentists retiring sooner; strong market activity — 4 notes from Jennifer Mallon, M&A VP at Western Dental 

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