NovoHealth Dental was piloted for 18 months to ensure it met Delta Dental’s standards. The system quickly assesses dental insurance claims submitted to the insurer and can detect anomalous claims. The program is able to analyze claim-related files as well, such as radiographs, photos, periodontal charts and scanned documents.
“Technology to help our clinical analysts increase their efficiency and effectiveness is one of the best investments we can make,” Jeffery Johnston, DDS, Delta Dental of Michigan’s senior vice president and chief science officer, said in the news release.
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