Here are five tips:
- Be clear and disclose where recommendations were sourced from when training staff on new infection control protocols.
- Keep staff up to date with reliable COVID-19 news.
- Make sure staff knows how to access any employee assistance program that may be available.
- Be prepared to offer inventive alternatives, such as staggered shifts or modified workweeks.
- Maintain a culture of positivity and empathy by always keeping lines of communication open.
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