Patient cancellations, no-shows the top barrier for dental practice schedules in March

Patient cancellations and no-shows were the top barrier preventing dental practice schedules from being 100 percent full in March, according to a poll by the American Dental Association’s Health Policy Institute. 

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The poll was taken as part of the ADA’s monthly “Economic Outlook and Emerging Issues in Dentistry” report for the week of March 13. The ADA surveyed 860 dentists about the factors preventing full practice schedules. 

Here are the factors that prevented full practice schedules in March: 

Patient no shows/cancellations less than 24 hours prior: 82.8 percent

Patient cancellations more than 24 hours prior: 45.8 percent

Not enough patients making appointments: 39.8 percent

Trouble filling staff positions: 29.2 percent

COVID safety protocols: 5.8 percent

Other: 7.1 percent

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