Founded by doctors over 40 years ago, patient care has always taken center stage at 42 North Dental. Today, those deeply engrained roots translate into the hiring and affiliation process by identifying candidates who meet the highest clinical standards and embody a true focus on patient care and wellbeing. High quality care extends beyond treatment and into the entire patient experience before, during, and after treatment.
Over the years 42 North Dental has cultivated deep relationships with some of the best dental schools in the country meaning it has the ability to select those graduates who embody the company’s values. “We know that great care starts with great doctors, and we take the time to find talent to join our teams.” Says Che Eagle, Chief Human Resources Officer. “From current and former chairpersons of state dental boards, to a sought after Invisalign educator, top talent is here at 42 North Dental.”
Clinical standards are maintained through a Clinical Leadership Team headed by Dr. Michael Scialabba, Chief Clinical Officer, and Chairman of the Board of Registration in Dentistry for the state of Massachusetts. This team, comprised of practicing dentists, reviews new research, ensures all supported doctors are current on the latest techniques, and recommends new products and technology while also reviewing clinical metrics that encompass evidence-based dentistry. Mentoring programs help newer doctors build advanced skills while book clubs and other programs strengthen peer networks.
An area where 42 North Dental stands out is its focus on multi-specialty care. By having multiple specialties in each supported practice, doctors have the opportunity to improve outcomes through better coordinated care, reducing wait times between procedures. This also provides a better patient experience. “I believe strongly that 42 North Dental’s model delivers exceptional care. That’s why I affiliated my 5-location practice with 42 North Dental and accepted the opportunity to join the executive team” says Dr. Michael Scialabba. He continues, “DSOs benefit from the experiences of all their doctors, and the combined experiences are a positive for everyone. Supported doctors are able to discuss treatment with their peers for best outcomes, compare cases, and seek guidance on complex cases. It takes the isolation out of dentistry and makes for a rewarding career.”
Training is an integral part of the high-quality care. While some DSOs outsource continuing education, 42 North Dental is a PACE certified provider and hosts monthly CE classes led by experts in the field on topics that align with their supported doctors’ interests. Even through the early stages of the pandemic, continuing education remained a priority and was pivoted to a virtual platform. This ensured that providers maintained skills and allowed them to learn new techniques while they were not actively treating patients.
At its essence, exceptional dental care means prioritizing patients, the lifeline of any dental practice. DSOs like 42 North Dental inherently do this by providing business and administrative support to the practice, so providers can focus more time on patients and their care. Having the power of a large group behind them, doctors’ benefit from investment in technology, such as iTero scanners in each office, and a centralized compliance team.
The majority of 42 North Dental Directors are equity owners and clinical excellence is part of the company’s DNA.