Hopkinton, Mass.-based Simply Dental Management has made several internal changes in response to employee feedback, including with its benefits and communications.
The DSO said company-wide, anonymous surveys were sent out in September to identify employee challenges and areas of improvement. One survey focused on employee satisfaction and understanding of company benefits, while the second survey focused on business practices.
As a result of the feedback received, the DSO adjusted communication practices and launched a portal for employees to access forms and other announcements. It also made changes to its employee benefits, according to a June 25 news release.
SDM said it plans to conduct check-ins each year to continue receiving employee insight and track progress.
Simply Dental Management supports more than 40 locations throughout New England.
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