High call volumes. Long resolution times. Burned-out agents. For payers, traditional contact center tools aren’t enough to meet today’s member expectations. Generative AI is changing that — and some of the most complex service organizations in the world are already…
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Drug shortages are no longer isolated events. They’re routine, costly — and deeply disruptive to patient care, pharmacy workflows and operating margins. But reacting in real time only goes so far. Without a predictive strategy, emergency buys and missed formulary…
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The authorization of dental therapists is expected to be up for consideration again during Florida’s 2026 legislative session, but pushback from the Florida Dental Association could hinder this initiative once more, Florida Politics reported Sept. 22. Six notes: 1. The…
The healthcare workforce crisis is no longer looming — it’s here. With 85% of U.S. facilities reporting shortages in allied healthcare workers, the need for scalable solutions has never been more urgent. Futuro Health is meeting this moment. Since launching…
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Insurance, M&A and clinical training are just a few of the areas that need to be reformed in the dental industry, according to three leaders. Four dental leaders recently spoke with Becker’s to discuss the changes they’d like to see…
While many health systems are still piloting AI, Memorial Hermann and St. Luke’s have already scaled it systemwide — delivering outcomes at both the bedside and bottom line. In this on-demand session, hear directly from clinical and informatics leaders as…
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Denials remain on the rise as errors become harder to catch early and eligibility rechecks take longer. This 2025 State of Claims report — based on a survey of healthcare finance and revenue cycle professionals — identifies what is driving…
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Traditional consultants deliver reports and recommendations — then leave hospitals to figure out the rest. It’s a model that’s falling short in today’s healthcare environment. That’s why hospitals are shifting toward co-managed partnerships. These models embed clinical and operational leaders…
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A California dentist convicted of several sex-related charges against patients and an extern was sentenced to 75 years to life in state prison, mynewsla.com reported Sept. 19. Emad Fathy Moawad, DDS, was charged in June 2021 with sexually abusing several…
Here are 13 dental updates in California, New York and Texas, including practice openings, DSO acquisitions and legislation moves: California 1. A retail center in Fairfield, Calif., that includes an Aspen Dental practice location was sold. 2. Seven new laws…
