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Breaking Barriers to Better Patient Experiences: Doing More with Less in Healthcare Marketing

Healthcare marketers and digital leaders face rising patient expectations, evolving AI-driven search behavior and constant pressure to deliver results with fewer resources. In this session, leaders from Banner Health, NorthBay Health and Mount Sinai Health System will share how they…

Sep 23, 2025 1:00 PM - 2:00 PM CDT

Presented by:

Presenters:

Chris Pace, VP of Healthcare Industry at SearchStax
Aaron Watkins, AVP of Digital Strategy at NorthBay Health
John Davey, Vice President, Marketing Technology at Mount Sinai Health System

Beyond the note: Where ambient AI delivers measurable value

Nearly 90% of U.S. health systems are using AI — yet many still lack the resources to pinpoint opportunities with a clear return on investment. Without defined ROI metrics and proven enterprise impact, AI projects risk being stalled or cut.…

Oct 9, 2025 12:00 PM - 1:00 PM CDT

Presented by:

Presenters:

Dr. Jamie Colbert, Chief Medical Officer, Commure
Gian Varbaro, MD, Chief Medical Officer & VP Ambulatory Services, Bergen New Bridge Medical Center
K. Nadeem Ahmed, MD, System Chief Medical Information Officer, Valley Health System
Murali Athuluri, Chief Information Officer, North East Medical Services

Good news, bad news for dentistry

Here are six recent updates that have led to optimism and skepticism in the dental industry: Good Artificial intelligence innovation AI companies are continuing to expand ways for their technology to be used in dental practices, and industry leaders are…

Imagen Dental Partners enters 17th state

Scottsdale, Ariz.-based Imagen Dental Partners has made its first addition in Kentucky. The dental partnership organization has partnered with Toothologie in Florence, Ky., which is led by Jason Ford, DMD, according to an Aug. 20 news release shared with Becker’s. …

How Mary Washington Healthcare unlocked $46M in annual impact through operational redesign

Mary Washington Healthcare (MWHC) faced familiar operational challenges: ED boarding, delayed discharges and status friction that slowed throughput and pressured margins. This case study details how MWHC implemented a comprehensive healthcare operating system to improve visibility, align teams and hardwire…

Presented by:

The hidden cost of accreditation inconsistency for ASCs

For many ASCs, the accreditation experience can feel more like a burden than a benefit — with shifting survey standards, inconsistent processes and surveyors who lack ASC-specific expertise. The result? Wasted time, operational inefficiencies and frustrated staff. In this report,…

Presented by:

$20M saved through reduced LOS: Inside this Hawaii system’s ops strategy

Length of stay can be a proxy for every operational challenge in a hospital — and The Queen’s Health Systems was feeling the strain. ED admissions were delayed, transfers were turned away and the financial toll kept rising. Their solution?…

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Post-acute care reimbursement implications — Insights for hospitals & health plans

Hospitals and health plans are no longer judged solely by what happens during an inpatient stay. With CMS tightening star ratings, HEDIS measures and value-based thresholds, providers and payers must manage quality and costs across the full continuum — especially…

Sep 25, 2025 12:00 PM - 1:00 PM CDT

Presented by:

Presenters:

Nicole Sunder, Senior Director, Solution Design PointClickCare
Howard Brill, Senior Vice President, Population Health and Quality Monroe Plan
Antonio Rios, MD, FACP, CPE, Chief of Population Health Northeast Georgia Health System
Marissa Bloomer, RN, BSN, CMCN, Vice President, Population Health Curative
Arshad Rahim, MD, MBA, FACP, Chief Medical Officer and Senior Vice President, Population Health Mount Sinai Health System

Meet the leaders of the fastest-growing DSOs

Seventeen DSOs were recently ranked among the fastest-growing companies by Inc. The companies on the list were ranked according to their percentage revenue growth between 2021 and 2024. Here are the CEOs and founders of the top three DSOs on…

Optimizing Epic Community Connect — Strategies for success from both sides of the connection

For many health systems, Epic Community Connect seems like a win-win: access for affiliates, scale for hosts. But all too often, key issues are overlooked — from governance and readiness to role clarity and long-term support. The result? Friction, confusion…

Sep 25, 2025 1:00 PM - 2:00 PM CDT

Presented by:

Presenters:

Stephanie Murray, Senior Director, Epic Services, CereCore
Lyndsay Schuering, Consulting Project Manager, Epic Services, CereCore