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Webinars From Member Frustration to Member Loyalty: And the role of AI

Many health plans still rely on basic segmentation and static messages — leaving members feeling like numbers. But the stakes are rising fast: With heightened expectations and fierce competition, payers must deliver timely, relevant experiences to keep members engaged. Join…

Aug 27, 2025 1:00 PM - 2:00 PM CDT

Presented by:

Presented by
Presenters:
  • Robert Connely, Pega Systems – Healthcare Industry Market Leader at Pega Systems
  • Lori Logan, President & CEO, NASCO
  • Tina Galloway, Vice President, Enterprise Client Executive, Optum
  • Mike Gerrish, From Member Frustration to Member Loyalty: And the role of AI
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Webinars Building the AI bridge: Sharp HealthCare’s blueprint for successful UM transformation

Integrating AI into utilization management (UM) holds great promise. However, but without the right foundation, adoption stalls. At Sharp HealthCare, leadership knew that selecting the right AI tool was only part of the puzzle. They built a deliberate change management…

On Demand

Presented by:

Presented by
Presenters:
  • Zachary Lenert, MSN, RN, NEA-BC, AMC, VP of Integrated Care Management Sharp Healthcare
  • Tonya Soroosh, MSJ, RN, CCM, System Director, Case Management Sharp Healthcare
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Three States Lead Dental Consolidation at Every Level

Sponsored

DSO DataCONNECT has released three infographics highlighting the consolidation of dental practices into DSOs and group practices across all three market tiers: Elite (76+ locations), Mid-Market (10–75), and Small/Emerging (3–9). Notably, California, Texas, and Florida consistently rank as the top…

In collaboration with DSO DataCONNECT

Texas woman charged with practicing unlicensed dentistry

A Texas woman has been charged with practicing dentistry without a license, the Laredo Morning Times reported July 21.  Jeannie del Carmen Lara was arrested July 9 after being served with warrants for two counts of violating the Texas Dental…

By: Ariana Portalatin

Smilebliss Orthodontics hits 40 offices

Metairie, La.-based Smilebliss Orthodontics recently hit 40 offices. The DSO reached the milestone after adding six locations in the Dallas-Fort Worth area of Texas, according to a news release shared with Becker’s.  The company said it is actively evaluating its…

By: Ariana Portalatin

Webinars Denial fatigue is real: How health systems are responding in 2025

Denials are no longer just a back-office problem. They’re draining revenue, overwhelming clinical teams and accelerating burnout — and the old playbook isn’t working. In this timely panel discussion, hospital and health system leaders will unpack how they’re shifting from…

Sep 16, 2025 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Jerilyn Morrissey, MD, Chief Medical Officer, CorroHealth
  • Tipu S. Puri, M.D., Ph.D., Chief Medical Officer UCMC, UChicago Medicine
  • Lewis Marshall, MD, JD, Chief Medical Officer NYC Health + Hospitals, Lincoln Hospital
  • Michelle Tutem Greame, PA-C, MSHS, AVP Revenue Integrity Inova Health System
  • Bashar Naser, CFO and COO CHRISTUS Southern New Mexico
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Salt Dental Partners expands in 2 states, enters New York

Phoenix-based Salt Dental Partners recently added three new partners in New York, Ohio and Washington. The DSO’s new partners are Empire Dental Specialty Group in Beavercreek and West Chester, Ohio; Must Love Kids Pediatric Dentistry in Vancouver, Wash.; and Sitwell…

By: Ariana Portalatin

Dentsply Sirona appoints new CEO

Dental technology company Dentsply Sirona has appointed Daniel Scavilla as its next president and CEO, effective Aug. 1.  Mr. Scavilla was previously president and CEO of Globus Medical, an orthopedic medical device company. He also spent 28 years in a…

By: Ariana Portalatin

Whitepapers Beyond bots: Why agentic automation is payers’ next frontier

Traditional automation can only go so far in solving today’s operational and compliance pressures. As costs rise and member expectations grow, payers need a smarter path forward. This e-book introduces agentic automation — a new approach that blends human judgment,…

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