Infusion centers are under pressure. Rising volumes, bottlenecked schedules and uneven chair utilization strain operations and frustrate patients. At Northwestern Medicine, leaders reengineered infusion throughput across multiple sites using data science, stakeholder alignment and workflow recalibration. The result? A systemwide…
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Presented by:
Bizhan Shahpar
Program Manager of Performance Improvement at Northwestern Medicine
As cancer programs grow, so do the challenges: more patients, more complexity and less margin for error. But expanding infusion capacity across sites — without overburdening staff or missing financial targets — requires more than spreadsheets and goodwill. UVA Health…
Presented by:
Katie Lassiter
Director of Clinical Operations, UVA Cancer Service Line
Maggie Miller
Director of Operations, Northwell Health Cancer Institute
Allison Milo
Senior Product Implementation & Customer Success, LeanTaaS
Presenters LeeAnn Mengel, RN, MBA, CMPE, FACHE, Vice President and Administrator, Baptist MD Anderson, Baptist Health Christi Urman, Account Manager, iQueue for Infusion Centers, LeanTaaS
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