Webinars

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Explore and register for webinars on your preferred topic by clicking below. Certificates of attendance are available for self-reporting CE credits upon request.

Many health plans still rely on basic segmentation and static messages — leaving members feeling like numbers. But the stakes are rising fast: With heightened expectations and fierce competition, payers must deliver timely, relevant experiences to keep members engaged. Join…

Aug 27, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Robert Connely

Pega Systems – Healthcare Industry Market Leader at Pega Systems

Lori Logan

President & CEO, NASCO

Tina Galloway

Vice President, Enterprise Client Executive, Optum

Mike Gerrish

From Member Frustration to Member Loyalty: And the role of AI

Medicaid cuts and eroding margins are top of mind for all health system leaders, and operational complexity makes matters worse. Jackson Health System faced similar obstacles – until leaders built a strategic AI framework that goes beyond the EHR. In…

Aug 28, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

David Zambrana

President & Chief Operating Officer at Jackson Health System

Oscar Betancourt

Chief Operating Officer at Jackson Memorial Hospital

Dr. Hany Atallah

Chief Medical Officer at Jackson Memorial Hospital

Pat Saxman

Chief Growth Officer, Qventus

Surgical instrument trays are often the overlooked culprit behind workflow bottlenecks, rising costs and scheduling delays. But organizations rethinking their tray layouts are seeing major gains in their SPD workflow and in their OR turnaround. This webinar will unpack proven…

Aug 28, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Kyle Kemp

National Director of Business Development, ONE TRAY/IST

America’s behavioral-health crisis is intensifying, marked by soaring demand for mental health services and a nationwide shortage of psychiatric clinicians. To close these gaps, seamless coordination across every level of care is essential. To make mental health support even more…

Aug 28, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Dr. Christopher Ott

Chief Medical Officer Physician Services at HCA Healthcare Clinical Services Group

Dr. Georgia Gaveras

Co-Founder and Chief Medical Officer of Talkiatry

Robert Krayn

Co-Founder and CEO of Talkiatry

Your marketing stack might be killing your cyber coverage. Today’s marketing and analytics tools—pixels, scripts, tracking tech—are no longer just a privacy concern. They’re an insurability risk. From HIPAA enforcement to stricter cyber underwriting, digital operations are under the microscope. Risk…

Aug 28, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Andrew Correll

Founder @ Post-Bind Cyber

Mallory Goodwin

Regulatory Counsel @ Fenwick

Ray Mina

CMO @ Freshpaint

Emily Davis

SVP, FINEX Cyber and E&O North America @ WTW

Rising labor costs and staffing shortages have made workforce management a top priority for hospitals and health systems nationwide. But not all MSP models are created equal. Agency-led solutions can come with inherent conflicts of interest—placing the vendor’s priorities ahead…

Sep 3, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Darleen Souza

Sr. Vice President & Chief Human Resources Officer - South Shore Health – Weymouth, MA

Jeff Niles

Chief Revenue Officer – HWL

Laurie DiMarzio

Sr. Vice President of Client Services – HWL

Hospitals are racing to prepare for CMS’ TEAM model – and Prime Healthcare is already ahead. As the BPCI-A era ends, the shift to TEAM requires fast action: robust data systems, cross-continuum coordination and SDOH strategies that support equitable, episode-based…

Sep 4, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Dr. Ahmad Imran

Vice President, Quality & Value-Based Care Prime Health Care

Dr. Mansoor Khan

CEO Persivia

Infusion volumes at Baptist MD Anderson Cancer Center have more than doubled since 2019, topping 39,000 visits last year. Growth of that scale can swamp even seasoned nursing teams, elongate patient wait times and expose hidden scheduling gaps.   Instead…

Sep 4, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

LeeAnn Mengel, RN, MBA, CMPE, FACHE

Vice President and Administrator, Baptist MD Anderson Cancer Center, Baptist Health

Christi Urman

Senior Account Manager, iQueue for Infusion Centers, LeanTaaS

The 2025 State of U.S. Nurses and Technicians Report reveals a tough truth: traditional workforce strategies aren’t keeping up. This discussion unpacks new data from over 1 million healthcare workers, including nurses and technicians, to provide health system leaders with…

Sep 9, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Iman Abuzeid M.D.

CEO and Co-founder at Incredible Health

Jen Lupton

CRO, Incredible Health

Rising administrative costs, complex compliance demands and shifting member expectations are straining payer operations. For many Blue Cross Blue Shield organizations, siloed data is the biggest barrier to delivering consistent, personalized member experiences. This live discussion will break down how…

Sep 10, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Nick Dobbins

WW Field CTO, Informatica

David Duckworth, MSIT, PMP

Sr. Manager, Data Management, Florida Blue

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