Webinars

Exceptional patient experiences don’t happen by chance. They’re the result of leadership decisions, empowered staff and a culture that makes every interaction count. In this live panel, healthcare leaders will share how they’re turning strategy into sustained patient connection —…

Patient expectations are rising and legacy contact centers aren’t keeping up. The result? Frustrated patients, exhausted staff and missed opportunities to build loyalty. But some health systems are flipping the script with help from AI agents purpose-built for healthcare. Join…

“Don’t worry about what AI will do to clinicians – focus on what it can do for us. We won’t be replaced.  We become superheroes with AI’s help.” AI agents validated with clinical rigor and embedded in the EHR aren’t hypothetical…

As cancer programs grow, so do the challenges: more patients, more complexity and less margin for error. But expanding infusion capacity across sites — without overburdening staff or missing financial targets — requires more than spreadsheets and goodwill. UVA Health…

Dental practices face mounting pressure to manage rising costs, staffing shortages and administrative strain. And the way insurance payments are received — from ACH and checks to virtual cards — can either add friction or drive new efficiencies. In this…

Patients expect clarity, speed and connection — but healthcare often falls short, especially in high-stress settings like the emergency department. At Children’s Hospital Los Angeles, HCA Healthcare and a large IDN in the midwest, leaders are flipping the script with…

Despite shared financial pain points, payers and providers remain locked in misalignment. Denials are up. Administrative costs are rising. And relationships are more strained than ever. What if collaboration didn’t have to be so hard? This webinar explores real-world data…

Learn how to unlock interoperability and CMS readiness with the infrastructure you already have. Slow, outdated infrastructure is putting payer-provider organizations at risk of falling behind on upcoming CMS mandates for interoperability, patient access, and prior authorization. And these regulations,…

Pediatric hospitals are taking aim at ways to protect, defend and strengthen their market share with focus in areas such as investment in strategic innovation, expanding specialized services, strengthening partnerships and enhancing patient-centered, family-focused care that is accessible and convenient. …

Health systems face a familiar trifecta of challenges: workforce shortages, financial strain and shifting patient expectations. Without integrated data strategies, leaders risk flying blind — reacting to trends instead of driving change. This session brings together executives from the University…