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Process Improvement

The U.S. healthcare system is caught in a paradox: more patients, more spending, more technology — and yet, stagnant productivity and persistent staffing gaps. Even as health sector employment rebounded by 2.6 million jobs post-pandemic, almost half of hospitals report…

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Millions of Americans suffer from movement disorders like essential tremor and Parkinson’s disease. However, patients often forgo treatment options due to the invasiveness and associated risks of some available procedures. Recognizing a critical unmet need in patient care, Oregon Health…

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Every minute, an emergency department somewhere in the U.S. is forced to turn away an ambulance. These incidents are not created by clinical limitations. They occur because of gridlocked hospital capacity, with more than 90% of hospitals reporting boarding ED…

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Patient access is under pressure as care costs climb, appointment wait times grow and staffing shortages persist. Nearly one-third of Americans live more than an hour from hospitals offering high-quality surgical services, with many facing out-of-pocket expenses they can’t afford.…

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Patients expect seamless digital communication, yet most health systems rely on siloed, manual tools that create delays, errors and frustration. Traditional communication systems can’t keep up with the demand for real-time, personalized patient interactions. This situation contributes to missed appointments…

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