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Time is running out for FQHCs that depend on telehealth to keep patients connected to care. In 2025, CMS flexibilities that made virtual visits reimbursable are winding down months earlier than many expected — creating real challenges for Medicaid and…
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Traditional, in-house revenue cycle management is buckling under the pressure of shrinking margins and persistent talent shortages. Without decisive action, hospitals risk rising denials, slower reimbursement and frustrated patients. This report, based on survey insights from 100 health system finance…
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Patients expect seamless digital communication, yet most health systems rely on siloed, manual tools that create delays, errors and frustration. Traditional communication systems can’t keep up with the demand for real-time, personalized patient interactions. This situation contributes to missed appointments…
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Many payers still rely on brokers to manage nonemergency medical transportation (NEMT). This model is rife with inefficiencies, including misaligned incentives, fraud risk, outdated workflows and lack of data visibility. Missed appointments, access delays and rigid advance-notice requirements can increase…
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Shifting regulations, rising demand for care and staffing shortfalls have put the healthcare industry in a constant state of flux. Decisive leadership during times of ambiguity is critically important. To create a sustainable competitive advantage, healthcare organizations must identify market…
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Academic health systems are expanding rapidly. But growth alone isn’t enough to fulfill the tripartite mission of clinical care, research, and education. Today, “systemness” has evolved into a shared commitment—one that drives resilience and lasting impact. This whitepaper highlights how…
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This whitepaper highlights the critical importance of using sterile solutions to ensure patient safety, emphasizing that antiseptics are not inherently sterile and can contain harmful microbes during or after manufacturing. The paper urges healthcare professionals to verify sterility labeling and…
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The COVID-19 pandemic cemented virtual care as a clinical mainstay. Now, health systems are shifting from survival mode to long-term strategy. But scaling telehealth sustainably demands more than new tech. It requires integrated staffing, standardized workflows and a sharp focus…
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More than half of U.S. hospital facilities are over 50 years old, with $390 billion in deferred maintenance accumulating risk year over year. Aging HVAC, chillers and mechanical systems are more than operational headaches — they threaten care delivery and…
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Hospital and health system leaders are grappling with increasing medication costs and complexity in pharmacy benefit management. Traditional approaches often leave HR and pharmacy departments siloed, missing out on critical cost-saving opportunities. A new, collaborative approach to the issue aligns…
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