Here are five things to know:
1. The DSO will implement IntelePeer’s generative AI-powered SmartOffice program across its practices.
2. The SmartOffice program automates and provides self-serve options for inbound and outbound customer calls.
3. By using SmartOffice, 42 North Dental aims to alleviate employee workloads, allowing staff to focus more on in-office patient experiences while reducing patient no-show rates and optimizing operatory occupancy.
4. The program integrates into the DSO’s practice management software, enabling the organization to fully manage the patient lifecycle, including pre-, intra-, and post-treatment stages.
5. 42 North Dental supports 38 practice brands in more than 100 locations.
