Here are the overall customer satisfaction index scores (based on a 1,000-point scale) for dental plan providers, according to the survey:
• UnitedHealthcare — 753
• Aetna — 734
• Humana — 728
• Cigna — 726
• Report Average — 723
• MetLife — 705
• Guardian — 699
• United Concordia — 695
The report is based on responses from 2,640 dental plan members.
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