Patient cancellations, no-shows the top barrier for dental practice schedules in February

Patient cancellations and no-shows were the top barrier preventing dental practice schedules from being 100 percent full in February, according to a poll by the American Dental Association’s Health Policy Institute. 

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The poll was taken as part of the ADA’s monthly “Economic Outlook and Emerging Issues in Dentistry” report for the week of Feb. 13. The ADA surveyed 959 dentists about the factors preventing full practice schedules. 

Here are the factors that prevented full practice schedules in February: 

Patient no shows/cancellations less than 24 hours prior: 83.3 percent

Patient cancellations more than 24 hours prior: 48.7 percent

Not enough patients making appointments: 41 percent

Trouble filling staff positions: 29.4 percent

COVID safety protocols: 7.4 percent

Other: 5.8 percent

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