A South Holland, Ill.-based dental practice received a $183,000 phone bill from AT&T for hundreds of international calls the practice claims it didn't make, according to local CBS affiliate WBBM.
Rosa Galvan-Silva, DDS, said she first received a bill from AT&T for $81,224 a few months ago. The bill reported that she or someone from the practice had made more than 100 calls to the U.K. in July and August.
Immediately, Dr. Galvan-Silva contacted AT&T to investigate the incident. However, the problem wasn't fixed, and Dr. Galvan-Silva received a bill for $183,576 the following month. Dr. Galvan-Silva refused to pay the bill and instead paid her usual $280.
Dr. Galvan-Silva said the phone system had been accessed by an unauthorized third party.
AT&T sent Dr. Galva-Silva a letter Oct. 22 offering to settle the bill for $831 plus fees and taxes. Ultimately, AT&T forgave the fraudulent international calls. However, Dr. Galvan-Silva is unsure if the issue has been solved.
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Rosa Galvan-Silva, DDS, said she first received a bill from AT&T for $81,224 a few months ago. The bill reported that she or someone from the practice had made more than 100 calls to the U.K. in July and August.
Immediately, Dr. Galvan-Silva contacted AT&T to investigate the incident. However, the problem wasn't fixed, and Dr. Galvan-Silva received a bill for $183,576 the following month. Dr. Galvan-Silva refused to pay the bill and instead paid her usual $280.
Dr. Galvan-Silva said the phone system had been accessed by an unauthorized third party.
AT&T sent Dr. Galva-Silva a letter Oct. 22 offering to settle the bill for $831 plus fees and taxes. Ultimately, AT&T forgave the fraudulent international calls. However, Dr. Galvan-Silva is unsure if the issue has been solved.
More articles on dental:
Colorado dentist abruptly closes office, patients unable to get refunds, records
How the Georgia Dental Association is fighting the opioid crisis
Texas dentist office to pay $20K to settle pregnancy discrimination suit