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New language access rules are reshaping patient experience: Lessons from Denver Health and UnityPoint Health

The Joint Commission’s standards on effective communication and language access, HHS’s CLAS Standards, CMS Conditions of Participation, and new state interpreter mandates are pushing health systems to rethink how they serve LEP patients. For patient experience leaders, the pressure is…

Aug 10, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presenters:

Dipak Patel, CEO, GLOBO
Tyler Gegen, MBA, FACHE, CPXP, System Executive Director of Patient Experience, UnityPoint Health
Maria Pamboukis, MD, CPXP, Director, Patient Services, Denver Health

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Average dental student loan debt hits $297K: 7 stats to know

The average amount of education debt for dental students was $297,800 in 2025, according to data from the Education Data Initiative. The Education Data Initiative provides information on dental school costs and debt in the U.S. Seven statistics on dental…

Illegal dentistry poses serious patient risks, but is likely underreported: Report

Illegal dentistry is a systemic issue posing a significant threat to patient safety but is likely underreported worldwide, according to a new report from the FDI World Dental Federation. The FDI World Dental Federation released a report July 2 that…

Revenue cycle complexity is rising across specialties, systems and care settings

Whether you manage performance across physician groups, hospital-based services or an entire health system, operating reliably at scale has become critical to protecting revenue and reducing risk. As complexity grows, so do the points where performance can break down. Staffing…

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Massachusetts lawmakers agree on new state budget with higher Medicaid dental cap: 5 notes

Massachusetts legislators have sent Gov. Maura Healey a new budget that includes a higher cap on Medicaid dental services than previously proposed, WBUR reported July 1. Five notes: 1. Earlier this year, Gov. Healey proposed implementing a $1,000 annual cap…

Iowa dental hygienist disciplined for pressuring patient into unneeded treatment

The Iowa Dental Board has reached a settlement with a Cedar Rapids dental hygienist after she allegedly pressured a patient into an expensive periodontal treatment he did not need, KCRG reported July 6. Abby Young reportedly told a patient he…

Lone Peak Dental Group closes $170M recapitalization to fuel acquisition growth

Englewood, Colo.-based Lone Peak Dental Group has completed a $170 million recapitalization led by TCW Steel City, a private credit platform. The financing includes a term loan, revolver and delayed draw term loan to support future acquisitions, according to a…

The domino effect of rising costs in dentistry

Rising costs have become one of the biggest challenges facing dental practices over the last couple of years, leading to the refocusing of investments, practice closures and tightening budgets. Here are five notes on how rising costs are affecting the…

Dentist pay vs. cost of living in each state

The average cost of living in Missouri, the highest-paying state for general dentists, is $44,244 for a single adult with no children. The Bureau of Labor Statistics updated its salary data for dental jobs to reflect 2025 information May 15.…

Dental education debt up 587% in the last 30 years: Data

The average amount of dental school debt has increased by 587% since 1996, according to data from the Education Data Initiative. The Education Data Initiative provides information on dental school costs and debt in the U.S. Here is the average…