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The new patient journey: How AI creates a connected digital experience

Healthcare’s digital front doors often fall short — disjointed portals, unanswered messages and lack of continuity frustrate patients and staff alike. Without a connected experience, satisfaction scores dip and trust erodes. In this webinar, healthcare experts will explore how AI…

Aug 21, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presenters

Kenny Bloxham

Global Healthcare CX Director, Webex Customer Experience Solutions

Emma Scudder

Healthcare Business Development Director, Cisco

Stefan Zeindenberg

Solutions Engineer, AI Incubation, Webex by Cisco

Connecticut Gov. signs bill to maintain fluoride levels in public water systems

Connecticut Gov. Ned Lamont signed legislation requiring public water systems in the state to maintain their existing levels of fluoride as currently recommended by HHS. The law provides protections for the state if the Trump administration removes the current federal…

Stronger Together: How OhioHealth and Medical Mutual Foster Payer-Provider Trust

Health systems face rising complexity: labor shortages, prior auth challenges and disjointed tech are dragging down care and draining resources. Payers, meanwhile, are under pressure to improve outcomes while controlling spend. This session brings both sides to the table —…

On Demand

Presented by:

Presenters

Joseph Keckan

Vice President, Medical Mutal

Girish Dighe

System Vice President Revenue Cycle, OhioHealth

Krisi Hutson

Senior Director Solutions, Availity

From chaos to cohesion: Tackling OR variation to improve safety and reduce burnout

ORs and endoscopy suites face growing demands. Not only have surgical volumes rebounded, health systems are expanding — leaving clinicians rotating between multiple locations with different tools, protocols and expectations. This environment increases risk, burnout and delays. In this panel…

Aug 20, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presenters

Wes Scruggs

Vice President, Corporate Accounts, Ambu

Carrie Maloney Robertshaw, DNP, MSN, RN, NEA-BC, FACHE

Chief Operating Officer, Kaiser Permanente, Vallejo Medical Center

Donna Berizzi, DNP, RN, OCN, NEA-BC

Associate Chief Nursing Officer, Cancer Service Line, Johns Hopkins Medicine – Sidney Kimmel Comprehensive Cancer Center

Josephine Class

VP of Surgical Services, Nuvance Health

Katrina Wojciechowski, MS, PA, VP

Associate Chief Operating Officer, Rochester General Hospital

The dental specialty seeing fewer staffing challenges

The orthodontic field is experiencing a slightly more positive workforce, according to a recent survey from the American Association of Orthodontists. The AAO recently conducted its “Economics of Orthodontics and Patient Census Survey,” which gathers practice statistics, market data and…

New federal budget threatens continuation of Medicaid dental benefits: ADHA

The recently enacted federal budget could lead states to remove dental benefits from Medicaid, the American Dental Hygienists’ Association said July 11. President Donald Trump signed the One Big Beautiful Bill Act July 4. The bill is expected to increase…

30+ dental school updates to know

Here are 33 dental school updates that have taken place so far in 2025, including expansions, research grants, dean appointments and more: 1. Richmond-based Virginia Commonwealth University is partnering with the Kahler Slater architecture firm to construct a new building…

4 dentists making headlines

Here are four dentists who have made headlines in the last week: 1. Jane Martone, DDS, was named the 2025 recipient of the Academy of General Dentistry’s Dr. Thaddeus V. Weclew Award. 2. Noel Liu, DDS, died in a skydiving…

The dental specialty in danger of Trump's tariffs

The orthodontics field could be negatively impacted by President Donald Trump’s tariff policies, according to Barry Lyon, DDS. Dr. Lyon is the dental director for Main Street Children’s Dentistry and Orthodontics and the chief clinical auditor for Dental Care Alliance.…

MetLife to change recoupment policy for dentists: 4 things to know

Dental insurer MetLife has agreed to modify its recoupment policy for dental providers following a letter from the American Dental Association, according to a July 11 news release from the group. Here are four things to know: