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The hidden driver of member experience: Payer leaders on identity, risk & trust in the digital member relationship

Health plans are measured on member experience, security, quality and efficiency. Yet one capability quietly underpins all four: Knowing, with confidence, exactly who each member is. As member data spreads across digital and assisted channels, that confidence erodes. Duplicate records,…

Nov 5, 2026 12:00 PM - 1:00 PM CST

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Presenters:

Brad Bauer, SVP and General Manager, Healthcare, LexisNexis® Risk Solutions
Siva Balu, Senior Vice President and Chief Information and Digital Officer, Quartz
Gaurav Gambhir, Senior Director, Member Engagement and Personalization, Blue Shield of California
Chris Gay, Chief Executive Officer, Evry Health

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The OR staffing decision most health systems are making by default

Every premium-labor shift, every unfilled specialty role and every room that stays dark reflects a staffing decision. Such decisions are usually one made reactively, one coverage crisis at a time. Workforce shortages, rising case complexity and growing financial pressure are…

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Why IPOs may be the next growth engine for DSOs

For years, private equity has been the default exit for DSOs looking to cash out or raise capital. Park Dental Partners’ December IPO may be a sign that’s starting to change — and some industry watchers say it won’t be…

Missouri dental hygienists sue to block rule expanding dental assistant scope of practice

The Missouri Dental Hygienists’ Association and a licensed dental hygienist have filed a lawsuit seeking to block a proposed Missouri Dental Board rule that would allow expanded-function dental assistants to perform supragingival scaling and comprehensive periodontal charting. The petition, filed…

5 dentists shaping dental care today

As dental organizations navigate growing complexity — from AI adoption to workforce pressures to multispecialty integration — the clinical leaders steering patient care strategy have become critical members of the team. Here are five chief dental officers and chief clinical…

Aspen Dental continues expansion with opening of California practice

Chicago-based Aspen Dental has continued its 2026 growth by opening a new location in Merced, Calif. The practice is led by Avni Sharma, DDS, managing clinical director, and provides services including emergency dentistry, dentures, implants, crowns, bridges, oral surgery and…

The documentation gap CFOs keep funding but never closing

Health systems deliver complex care every day. Far less of it reaches the final bill intact. Between the bedside and the claim sits a patchwork of quality teams, coders, retrospective reviews and post-discharge vendors, all working to reconstruct decisions already…

Nov 12, 2026 1:00 PM - 2:00 PM CST

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Presenters:

Dr. Yair Saperstein, CEO, Co-Founder, Hospitalist
Matt Hoffman, Chief Commercial Officer, Avo

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Where DSOs added the most in September

From the openings of new de novo locations to partnerships with existing partnerships, the DSO industry continued to make moves in September. These six states saw at least two DSO moves in September, as reported by Becker’s, including practice openings,…

From AI pilots to practical scale: What 9 health systems learned

AI has moved from possibility to pressure. The question is no longer whether it matters, but which problems it should solve and how to scale without creating new clinical, financial or data risk. To understand how leading organizations are navigating…

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Healthcare AI That Actually Delivers: Where to Start, How to Scale

Healthcare has historically lagged industries such as financial services in digitalization and AI adoption. That is changing fast, as patients expect faster, more convenient, always-on access and providers face an administrative burden that headcount alone cannot solve. The question is…

Oct 27, 2026 1:00 PM - 2:00 PM CDT

Presented by:

Presenters:

Tyler Howard, Director, Custom Applications, RSM
Martin Kraft, GM MSP Business Unit, Druid AI
Irina Dochitu, VP of Global Partners and Alliances, Druid AI

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