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Duke Health, The Queen’s Health Systems and Children’s Mercy Kansas City are proving it is possible to drive major improvements in patient flow and operational efficiency without costly facility expansions. They slashed wait times and length of stay to create…
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With staffing shortages, cybersecurity risks and stringent compliance demands, navigating today’s revenue cycle processes requires a new approach to ensure both financial stability and patient satisfaction. In a fast-evolving landscape, outdated revenue cycle management processes create stumbling blocks that can…
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Regulatory compliance in healthcare is getting more complicated, and fines are getting more expensive. In this environment, outdated contracting processes put health systems at risk for costly compliance failures. Becker’s Hospital Review recently spoke with the chief legal officer at…
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Gone are the days when telehealth was merely a “nice to have” — it’s now a strategic necessity. Health systems that fail to scale and integrate virtual care effectively will fall behind in efficiency, care access, and meeting both patient…
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Intermountain, Penn Medicine and Nemours Children’s are leveraging AI to transform contact center operations. The result? Shorter patient wait times, increased new patient visits and greater staff satisfaction. In a recent roundtable, executives from these health systems and more shared…
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Before COVID-19, the opioid epidemic was the nation’s most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar. Learn how eight organizations across the…
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Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions. Results include: A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear…
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Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality. At the Becker’s Supply…
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Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade. Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to…
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Tanner Health System, a billion-dollar health system based in Carrollton, Ga., faced challenges with patient flow, departmental silos, and system-wide inefficiencies, hindering coordination and efficiency. To address these issues, Tanner implemented a healthcare operational improvement framework that combined people, processes…
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