Whitepapers

EHRs have evolved far beyond simple digital archives. Today, forward-thinking health systems are moving EHRs to the cloud to unlock faster performance, protect critical data and drive real innovation. This report summarizes perspectives from CIOs and chief medical and nursing…

Traditional automation can only go so far in solving today’s operational and compliance pressures. As costs rise and member expectations grow, payers need a smarter path forward. This e-book introduces agentic automation — a new approach that blends human judgment,…

Health systems are navigating tighter margins, higher expectations and widespread staffing strain. But traditional automation — limited to simple task execution — won’t carry organizations forward. This short guide introduces the next chapter: agentic automation. By combining AI-powered intelligence, human…

Patient access is under pressure as care costs climb, appointment wait times grow and staffing shortages persist. Nearly one-third of Americans live more than an hour from hospitals offering high-quality surgical services, with many facing out-of-pocket expenses they can’t afford.…

Incomplete risk capture undermines revenue and care quality, especially as value-based models accelerate. Industry averages fall short: 80% recapture rates, 70% annual wellness visit coverage. That leaves dollars — and patient outcomes — at risk. This toolkit shows how leading…

For many community hospitals, revenue cycle management is becoming unsustainable — with outdated billing workflows, rising denial rates and staffing gaps straining both margins and mission. Outsourcing it isn’t a new concept, but few hospitals have used it as a…

Clinician onboarding doesn’t have to mean days away from patient care. UCHealth proved that with the right model, health systems can deliver efficient, role-specific Epic training at scale — and achieve substantial financial returns. This case study reveals how UCHealth…

Between 2022 and 2023, denials by Medicare Advantage plans increased 56% for the average health system, and commercial plan denials rose more than 20%. In this environment, health systems like SSM Health, Temple Health and Ochsner Health are prioritizing documentation…

Manual inventory tracking in operating rooms is time-consuming and risky — leading to stockouts, waste and compliance headaches. This was the reality at Our Lady of the Lake Regional Medical Center, where pharmacy teams spent nearly seven hours daily restocking…

Time is running out for FQHCs that depend on telehealth to keep patients connected to care. In 2025, CMS flexibilities that made virtual visits reimbursable are winding down months earlier than many expected — creating real challenges for Medicaid and…