Live Webinars

Most oncology programs are built around the clinic visit. But much of what determines a patient’s experience happens outside it — symptoms that worsen at home, caregivers who struggle without guidance, social needs that surface mid-treatment and questions that go…

Pressure injuries remain one of the most common and most preventable forms of patient harm — and CMS is about to measure them far more closely. The CMS Hospital Harm: Pressure Injury (HH-PI) electronic clinical quality measure (eCQM) introduces reporting…

Hospital pharmacy teams have spent years mastering cost control. But as care shifts to outpatient settings and specialty and infusion therapies grow as a share of the formulary, medications are no longer just budget line items – they are potential…

AI moved into the healthcare contact center fast, and the results have been uneven. Some organizations report real gains in efficiency, staff capacity and patient experience. Others never made it past the pilot or applied AI to problems it was…

Robotic-assisted joint reconstruction has reshaped how surgeons plan and perform total joint procedures. Most of the attention goes to implant positioning and surgical precision. Far less goes to the operating room that has to support those procedures day after day.…

Behavioral health utilization rose 62.6 percent between 2018 and 2024 and the national mental health workforce is on pace to fall nearly 100,000 full-time counselors short of demand by 2038.  Emergency departments are absorbing much of that strain: hospitals reporting…

Healthcare workforce strategy has become an enterprise issue. As healthcare organizations rely on increasingly varied workforce models, the external contracting infrastructure supporting that workforce often remains fragmented across labor categories, facilities, agencies, contracts, and regional labor markets, raising a question…

Picture an inpatient room where the bedside nurse, virtual clinician, patient and operational leader are connected through a unified care environment, with virtual nursing extending the care team, AI-assisted safety monitoring supporting patients and clinicians, and digital technologies creating a…

Workforce shortages, rising quality expectations and a Gen Z nursing workforce that often moves on within 30 months have exposed the limits of traditional skills-based assessment. Confirming that a task was completed no longer tells leaders whether a nurse can…

Many finance teams have already pointed AI at the routine work — accelerating analysis, automating mundane tasks. While that progress is meaningful, it is also the smaller opportunity. The larger change is where finance spends its attention. When emerging trends…