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Most oncology programs are built around the clinic visit. But much of what determines a patient’s experience happens outside it — symptoms that worsen at home, caregivers who struggle without guidance, social needs that surface mid-treatment and questions that go…

Sep 22, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Dr. Bobby Green, Co-Founder, Chief Medical Officer and President, Thyme Care
  • Dr. Brian Dorsey, SVP, Clinical Innovation and Delivery Design, Thyme Care
  • Michael Markowicz, Chief Legal Officer, Thyme Care
  • Jessa Kelley, Chief of Staff, Thyme Care

AI moved into the healthcare contact center fast, and the results have been uneven. Some organizations report real gains in efficiency, staff capacity and patient experience. Others never made it past the pilot or applied AI to problems it was…

Sep 23, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Tara Aldridge, Director of Enablement, Vonage
  • Aamer Ahmed, MBA, VP & Chief Experience Officer, Tampa General Hospital
  • Philip Quick, Chief System Access Operations Officer, UChicago Medicine
  • Jesse Dodd, Director of Patient Access, University of Texas Medical Branch

Chicago-based Phase 1 Equity has added a multi-site orthodontic practice in North Dakota to its network. The acquisition marks the doctor-owned platform’s entry into North Dakota and its fourth practice addition of 2026, according to an Aug. 10 news release.…

Roseville, Minn.-based Park Dental Partners has agreed to acquire Village Family Dental DSO in a deal worth up to $46 million. The Fayetteville, N.C.-based DSO is affiliated with Village Family Dental, a multi-specialty dental group. The deal would mark Park…

An Affordable Dentures & Implants practice in Wichita Falls, Texas, has been damaged after a car crashed into the practice and sparked a fire, according to an Aug. 6 report from NBC affiliate KFDX. Eddie Mawson, assistant fire marshal of…

For obsessive-compulsive disorder, the right diagnosis is often missed for years — 17, on average — and throughout that stretch the member remains the plan’s to cover. But diagnosis is only the first gap. Even with a full directory of…

Sep 9, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Stephen Smith, Co-Founder & CEO, Noto and NOCD
  • Janice Rybicki, LPC, Senior Director, Client & Provider Success, NovaOne
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